Frequently Asked Questions
Selling with Jones Auction House
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We provide a modern and innovative auction platform that can facilitate global sales for your item or collection. Your item will be shown at its best - professionally researched, documented and photographed, with auction viewing held in a professional gallery setting.
You will be supported through every step of the selling process by our team of specialists who have years of experience, knowledge, and connections in the contemporary and historical art market.
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Use our free online consignment form, tell us a bit about your item and upload clear images. Our specialists will review your submission and issue preliminary estimates for works that can be included in our sales.
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Our specialists will review your submission and issue preliminary estimates for works that can be included in our sales. We will contact you with the estimate and recommend an avenue for sale and discuss upcoming auction opportunities. We will also send you our Seller’s Agreement Form, which outlines all of the details of our auction process.
At this stage, we are happy to review all aspects of the Seller’s Agreement so that you fully understand each step and our responsibilities as the Auction House. You then can decide if you would like to send us your item(s)! This is completely up to you, and you are under no obligation after receiving the auction estimate. If you would like to proceed, you would then deliver or ship the work to our gallery. We also offer retrieval services for clients within New Brunswick, Nova Scotia, and Prince Edward Island.
Once your item reaches the Auction House, it is professionally photographed and documented. Our appraisers and art historians research your item and prepare the catalogue entry for an upcoming auction.
Your submissions and auction items are handled with professional care, attention, and discretion at every stage.
Please note that we receive a high volume of consignment submissions, while we endeavour to respond to all valuation requests, we may at times only be able to provide free estimates for items that can be effectively handled by our auction house.
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A Jones Auction House specialist will evaluate the market demand for your item, considering factors like artist or maker, origin, provenance (history of ownership), condition, size/dimensions, date, and rarity.
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Our estimates are free of charge! Please note that we only provides estimates for items that have been identified by our specialists as potentially suitable for sale in an upcoming auction.
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We will contact you with the estimate, and then discuss upcoming auction opportunities for your item(s). We will provide you with our Agreement of Sale document that clearly outlines sales terms, conditions, and each parties’ responsibilities. This document helps us to ensure a smooth and respectful selling process.
At this stage, we are happy to review all aspects of the Seller’s Agreement so that you fully understand each step and our responsibilities as the Auction House. You then can decide if you would like to send us your item(s)! This is completely up to you, and you are under no obligation after receiving the auction estimate. If you would like to proceed, you would then deliver or ship the work to our gallery. We also offer retrieval services for clients within New Brunswick, Nova Scotia, and Prince Edward Island.
Once your item reaches the Auction House, it is professionally photographed and documented. Our appraisers and art historians research your item and prepare the catalogue entry for an upcoming auction.
Your submissions and auction items are handled with professional care, attention, and discretion at every stage.
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We have a clear Seller’s Agreement that outlines sales terms, conditions, and each parties’ responsibilities. This document helps us to ensure a smooth and respectful selling process.
The Seller’s Agreement defines the agreed sale terms and our conditions of business, and provides a list of your items, the agreed-upon estimates, reserves, and applicable tax information.
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If you have an extensive collection or a large number of items you wish to sell, please contact our general inquiry email and indicate that you have a large collection you wish us to review. Our specialists will be in touch about next steps. We provide an on-site documentation service and may be able to facilitate a home-to-auction-house process!
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After you have reviewed our Seller’s Agreement Form, you may ship or deliver your item(s) to our Auction House. We are happy to provide guidance on shipping options. We also offer retrieval services for clients within New Brunswick, Nova Scotia, and Prince Edward Island.
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Our Appraisal Department provides comprehensive estate planning services. We offer guidance so you or your client can make informed decisions about their estate.
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We are not taking submissions directly from artists of their own work for auction at this time, but we encourage you to submit your portfolio to our contemporary gallery. We also have a free professional development program for visual artists: ARTwork is about giving artists the tools and resources they need to work, connect, and build a professional arts practice. Find that program here.
Bidding & Buying
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The majority of our auctions take place on online through our custom-build auction platform and app. Our platform offers a clean, easy-to-use and contemporary experience for buyers who are based anywhere in the world.
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Yes! Auction viewing takes place at our gallery location, 122 Prince William Street, Saint John NB, prior and during the auction period. We welcome appointments to view specific items.
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Some of our auction items have been formally authenticated by experts. If a Certificate of Authenticity, authenticity cards, or original papers are included with any lot, that will always be noted in the description.
We have an extensive review process when items are consigned for auction. We endeavour to work with reputable consignors, and typically meet in person with them to discuss and review their collections. We often have long-standing and ongoing relationships with consignors over many auctions.
Our auction house expertise is in Canadian artwork; we routinely work with experts/consultants to review any consigned items that fall outside of our specific knowledge base. We never present an item in auction if we or our consultants have concerns about authenticity.
While we make every effort to research and present items correctly, potential bidders are advised to carefully review images, inspect the item in person (if possible; video call inspections are available upon request), consult their own experts, and bid accordingly.
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Our bidding registration process is easy and can be completed in a few easy steps. Visit our auction platform to view upcoming auctions, and then click the ‘Register to Bid’ button.
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If you have the winning bid on an item, you will see a green banner on the lot indicating that you are the highest bidder. Login to your account to view past bids, manage bids, view watched lots, and favourite artists.
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Yes. Our auction software allows you to set a maximum bid on any lot. The software will then bid on your behalf up to your maximum. If there are no competing bids, our platform will keep you at the lowest possible bid. Bidding progresses by the posted increment amounts.
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Each lot is subject to a Buyer’s Premium of 15% on the hammer price.
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Jones Auction House accepts payment by cash, certified cheque, Interac E-Transfers, and wire transfers in Canadian Dollars, or credit card. Credit card purchases are limited to a maximum of $20,000 CAD and the credit card holder must be present at the time of payment or pay by secure link. Please note that we do not accept credit card payment over the telephone. Invoices paid by credit card may be subject to a 2.5% fee.
Payment can be made locally in Saint John, New Brunswick.
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Purchases must be removed within 10 days of the date of sale.
All auction items may be picked up from our gallery location: 122 Prince William Street, Saint John NB.
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Our auction house does not undertake packing or shipping, but there are a range of options available if you require shipping.
Our auction clients often work with UPS Store #200 Saint John; they provide fully inclusive packaging, insuring, and shipping options: (506) 693-2679; store200@theupsstore.ca.
We are happy to have your items ready for retrieval, packing, and shipping by a courier of your choice.
Please note we will not be held responsible for the service or have any liability for providing this information or for any shipping arrangements made by the purchaser.
Appraisals
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If you are seeking insurance for an item or considering donation, you may require a formal appraisal. Please contact our Appraisal Department to begin the process.
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You may require a formal appraisal report when seeking insurance for an item or collection, or if you are considering donation. An appraisal report is a lengthy and comprehensively researched document.
Our Appraisal Department provides comprehensive inventories and appraisal reports which are recognized by financial institutions, insurance brokers, and conform to regulations by government agencies including Canada Revenue Agency and the Canadian Cultural Property Export Review Board.
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Jones Auction House appraisals are conducted by professionals who are trained in appraisal theory, principles, procedures, and ethics. All appraisal reports comply with the Uniform Standards of Professional Appraisal Practice (USPAP) of The Appraisal Foundation and the Appraisal Report Writing Standard and Code of Ethics of the International Society of Appraisers.
Our Appraisal Department is qualified to provide comprehensive inventories and appraisal reports that are recognized by financial institutions, insurance brokers, and conform to regulations by government agencies including Canada Revenue Agency and the Canadian Cultural Property Export Review Board.